Skype for Business Administrator

Valencia (Spain) | Remote | Fulltime

If you fit in this offer, please send your CV with the job title:

Description of Duties

As part of the delivery of its Enterprise Communication Service, ICC requires Unified Communications consultancy services for deploying, maintaining and supporting the unified communication infrastructure.


  • Support, maintain and optimize the deployed Microsoft Lync/Skype for Business on-premises, hybrid and online infrastructures.
  • Support and maintain the deployed AudioCodes/Sonus Voice Gateways, Survivable Branch Appliances and Cloud Connector Edition Appliances.
  • Resolve incidents, implement and participate on the problem resolutions.
  • Design, develop and deploy Skype for Business and Unified Messaging On-premises, Hybrid and Online solutions for ICC and its partner organizations.
  • Collaborate with other teams to implement service and system monitoring, alerting and reporting of the Lync/Skype for Business service
  • Collaborate with other teams to define and develop documented procedures
  • Stand-by services during weekends, official holidays and outside business hours if required.

Job Requirements

  • Minimum Five years of experience working on IT preferably in large environments.
  • Good communication skills (oral and written communication)
  • Teamwork and knowledge sharing
  • Analytical and Problem solving
  • Proactivity
  • Adaptability (work in a continuously changing environment)
  • Work under pressure
  • Customer interaction (ie. The ability to assess and gather customer requirements and follow through projects to completion)
  • Self-driven and motivated to learn

The resource should  have knowledge of:

  • Microsoft Teams.
  • Microsoft O365 Suite.
  • Microsoft Exchange Server.
  • Microsoft System Center Operations Manager.
  • Knowledge of Microsoft SQL Server Administration.
  • Deploying and testing Microsoft Lync\Skype for Business in Expanded configuration in multi-location environments with Edge servers, Directors, and hardware load balancers.
  • Supporting and deploying SfB Enterprise Voice, Cloud PBX, Cloud Connector Editions, including integration with ancillary systems such as telephony gateways and PBX systems.
  • SIP Protocol

Desirable skills, knowledge and experience:

  • Lync, SfB, O365 Certifications
  • Windows Server Administration certification
  • Cisco CCNA and/or CCNP
  • ITIL service management methodology
  • PMI or Prince 2 Project management certification
  • ISO 2000 Certification
  • Presales experience
  • Technical account management experience

Soft Skills:
▪ Excellent written and verbal communication skills, interpersonal and collaborative skills.
▪ High degree of initiative, dependability and ability to work with little supervision.
▪ High level of personal integrity, as well as the ability to professionally handle confidential matters, and show an appropriate level of judgment and maturity.
▪ Ability to deliver quality results
▪ Expert knowledge of English is required (Oral and Written).
▪ Knowledge of arabic, chinese, french, russian or spanish is a plus.