Collaboration Systems Administrator

19.03.22 | Valencia, Spain or Remote | Full time

If you like this offer, please send your CV mentioning the job title to:

Location:  Valencia, Spain or Remote

Background information:

As part of the ICC Azure and M365 Services Unit (OPDM), under the supervision of the Collaboration Services Lead, the consultant will be responsible for performing administration tasks related to SharePoint, SharePoint Online, One Drive for Business and Teams for ICC and its customers.

The consultant will have the following responsibilities:
• Assist on designing solutions with on premise SharePoint and Office 365
• Assist on designing solutions with SharePoint Hybrid
• Manage standard administration activities for SharePoint, SharePoint Online, OneDrive for business and Teams
• Remediate issues after Microsoft upgrades to SharePoint Online are performed
• Perform improvements against the on premise and online setup
• Maintain infrastructure diagrams up-to-date
• Apply monthly windows updates as required
• Development and implementation of legacy retirement plans for legacy systems and add-ins interfacing with SharePoint Online
• Deployment of SharePoint Cumulative Updates and Services Packs
• Monitoring – configuration; follow-up on alerts
• Management of access for users to SharePoint services
• Backup – configuration; monitoring; new requests; restore
• Incident analysis and troubleshooting including troubleshooting with vendors
• Decommission environments
• Document monitoring and maintenance procedures
• Maintain system documentation and change logs

• Develop PowerShell scripts for managing and automating the services
• Create Standard Operational Procedures
• Participate in user service request fulfilment, incident management, change management and problem management
• Assist the Head of the Unit and Collaboration Services Lead on expert matters

The standard workday is 8 hours per day with the possibility of overtime to cover weekends, holidays
and to cover standard out of hours work. In addition, the resource will perform 7 x 24 on call support
when required.

Qualifications and Skills:
• Sound knowledge of administering on premise SharePoint environments and in O365
• Sound knowledge of administering SQL Server
• Sound knowledge in Cloud Technology especially in O365 and Azure
• Skills in general infrastructure, including system configurations, clustering, performance, and the use of security certificates
• Excellent knowledge of PowerShell scripting
• Solid knowledge and experience on Microsoft Technology landscape including various server products.
• Ability to effectively prioritize and execute tasks around changing priorities
• Excellent communication and organizational skills
• Excellent technical documentation skills
• Excellent interpersonal and client service skills
• Professional attitude
• Must be willing to participate in a 7 x 24 on call support program and flexible hours including some weekends and evenings.

• Minimum 4 years working experience as SharePoint/SharePoint Online/Teams/OneDrive for Business Administrator
• Minimum 4 years supporting IIS, SharePoint, SQL

• Microsoft Certified on SharePoint 2013/2016
• Microsoft Certified on O365 and/or Azure

• Excellent knowledge of English is required

Teleworking option:

☒ Yes
☐ No

On-call requirements:

☒ One week per month (rotation is subject to the number of team members)
☐ May be required on an exceptional basis
☐ Not required